Troubleshooting Kimberly™

Your Kimberly™ wood stove is simple to operate and was designed to provide many years of trouble-free service in your tiny house. Assuming that you have properly installed your chimney and that you are burning properly seasoned cordwood of 20% moisture or less, our experience has shown that most user challenges are easily solved when Kimberly™ owners follow the 5-point troubleshooting checklist below:

  • Check the chimney for any sign of obstruction, such as a build-up of creosote. If your Kimberly™ wood stove heater is spilling smoke with the door open, poor chimney performance is usually the cause.
  • Remove the grate/ash dump cover and be sure that ash is removed and does not obstruct the metal tabs or tubes inside the bottom of the firebox. After removing ashes from the firebox, care must be taken to be sure that the grate/ash dump is seated properly, and does not rock back and forth. Any rocking motion is indicative that there is some little piece of debris underneath, which is likely causing such an issue. The emphasis would be on the word, little because one would notice a big piece of debris and remove it. Remember: Never operate the Kimberly™ wood stove heater without the grate/ash dump cover seated properly in place, as doing so can cause a run-away fire.
  • Test the draft control by moving it from one direction to the other. If the draft control does not operate properly, there may be remaining debris under the ash dump cover, which can allow excessive air into the burn chamber and interfere with the secondary combustion. Should this occur, stop the fire and re-clean the firebox.
  • Check the seal on the door gasket with a dollar bill. The door gasket on your Kimberly wood stove heater needs to form a tight seal when the door is closed. A loose or damaged door gasket can cause unwanted air to enter the combustion chamber, and interfere with secondary combustion.
  • Check the door handle. At all times, you should operate the Kimberly™ wood stove heater stove with the door handle in the fully-closed position. Failure to do so can cause unwanted air to enter the combustion chamber and interfere with the secondary combustion.

After a fire has been well established in the firebox, the best indicator that your Kimberly™ wood stove heater is operating properly is to observe an aggressive flame pattern inside the firebox and above the level of the door. This flame pattern indicates that secondary combustion is properly occurring and that your Kimberly™ wood stove heater is running at peak efficiency.

If you have checked all of the above and you are still not getting proper performance from your Kimberly™ wood stove, then clean the combustor. Instructions for removing the combustor are found in the Kimberly™ Owner’s Manual.